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Frequently Asked Questions

Do you offer emergency service?

Yes, we provide 24/7 emergency plumbing and heating services throughout Southern Maine.

What areas do you serve?

What are your business hours?

Do you upgrade existing systems?

Are your plumbers licensed?

We’re available 24 hours a day, 7 days a week, for emergency plumbing services. For non-urgent requests, our main office hours are Monday–Friday, 8 AM–5 PM.

Absolutely. We are fully licensed and insured to repair and install plumbing and heating throughout Maine, ensuring efficient plumbing and heating systems that are code compliant.

We serve all of Southern Maine, from Kittery to Brunswick, and many locations in between.

Yes, we maintain, repair, and upgrade existing plumbing and heating systems.

Do you work with new construction or home remodels?

Yes, we work with homeowners and contractors alike to ensure plumbing, an essential part of most remodels, is completed with quality workmanship and adherance to code and local regulations.

How quickly can you respond to a service call?

For most customers within Biddeford, Saco, and Portland, we can potentially arrive within a few hours — or faster for emergencies.

What’s the best way to schedule a plumbing appointment?

You can call us directly, submit the contact form on this page, or email us at support@katahdinplumbing.com. We’ll confirm your appointment promptly.

Do you provide free estimates?

Yes — we offer free estimates for most residential plumbing jobs. Larger or commercial projects may require an in-person evaluation.